Design - Sourcing - Implementation
- Analysis of business communications technology needs with integration into business development strategies
- Cloud migration planning and cost assessment evaluation
- Multiple solution provider options with DPC proprietary provider confidence rating system
- Managed or Un-Managed
- Complete management of any solutions available thru the DSIM program
Technology Answer Desk
Tier 1 Support for Technology Users
Answer Desk covers all devices, peripherals, and Internet Technology support.
- Devices- computers, desk phones, cell phones, iPad, tablets, etc.
- Peripherals- printers, copiers, headsets, etc.
- Internet Technologies- LinkedIn, Facebook, Instagram, etc.
- Office Technologies- MS Office products, Quick Books, Office 365, Google Docs, Etc.
Total Care Services
Complete Help Desk Support and Replacement with Maintenance Coverage for Avaya Telephony Systems
Pricing is simple and based on the system covered and number of users.
- Replacement of any and all parts in the event of failure
- No charge for moves, adds and changes to the system
- Unlimited user guides and training
- Priority dispatch and repair services