Digital Planet Blog

Should Your Business Use SD-WAN?

August 25th, 2021 by admin

The pandemic is continuing to impact how businesses operate. Initially, there was a significant movement towards working remotely, which required businesses to transition to cloud-based operations. Now, some companies are considering moving employees...

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Posted in: Services, Solutions

The Benefits of Contact Center as a Service (CCaaS)

July 9th, 2021 by admin

In just a few short years, contact centers have changed considerably. With new ways for clients to interact with businesses, such as web calls, live chat, and video chat, what agents need to handle has grown drastically. The technology required...

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Posted in: Solutions

The Importance of Email Security and Why Your Business Needs It

June 2nd, 2021 by admin

Cybersecurity has been a hot-button issue lately, and rightfully so. With the number of high-profile data breaches recently, businesses need to be proactive to prevent becoming the next victim. While most of the breaches that made the news were...

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Posted in: Services, Solutions, Security

Does Microsoft Teams Integrate with VoIP?

April 8th, 2021 by admin

When the pandemic hit, businesses scrambled to get their employees setup at home. Companies picked solutions that helped their employees succeed at the moment, but those solutions may not be ideal for the future. One of the most common solutions businesses...

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Posted in: Services, Solutions

Offering Comprehensive Cybersecurity Support for Your Company

March 15th, 2021 by admin

Cybersecurity has and will continue to be one of the most important aspects of running a successful business. Your customers rely on your ability to protect their sensitive information, and a data breach can cause irreparable damage, not only to your...

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Posted in: Services, Solutions, Security

5G: The Buzz vs. Reality

January 12th, 2021 by admin

5G - is it all it's cracked up to be? Read this before you panic 5G was a prominent topic at the recent annual CES 2019 conference. Designated as an emerging trend with its conference track, 5G focused on various sessions, exhibits, and keynote speeches....

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Posted in: Solutions

Defining SD-WAN and Hybrid WAN

November 30th, 2020 by admin

The concepts that make up Software-defined Wide-Area-Networking, or SD-WAN, are anything but new. They include encryption technologies, subscription-based pricing, network overlays, and path controls, which have been used in the enterprise for some...

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Posted in: Solutions

Elements of UC and C

November 2nd, 2020 by admin

Just as its name-united communications and collaboration-suggest, UC&C brings together various tools that allow users to communicate and collaborate under a single, unified interface and management system. UC&C offers companies multiple avenues...

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Posted in: Services, Solutions

Top 5 Reasons a Cloud-based Model Supports a More Flexible (and happier) Workforce

October 5th, 2020 by admin

The growth and simplicity of cloud services have many workers trading desktops for internet browsers. Cloud-based services and anytime, anywhere access to devices and enterprise applications are opening up new opportunities for employees to have a more...

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Posted in: Services, Solutions

Building a Successful Digital Customer Service Strategy

September 9th, 2020 by admin

Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention...

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Posted in: Services, Solutions



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