Digital Planet Blog

Building a Successful Digital Customer Service Strategy

September 9th, 2020 by admin

Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention at each touchpoint along the customer journey. Developing...

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Posted in: Services, Solutions

Advantages of Managed WAP

June 10th, 2020 by admin

Wireless Access Points (WAP) take WiFi connectivity offered by a single access point, such as a router, and extend the signal by creating wireless hotspots. This allows more devices to connect to a single network across a larger area while increasing data transmission speeds. While traditionally such...

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Posted in: Services, Solutions

Are You Really Prepared for a Disaster?

May 13th, 2020 by admin

Think about it - if your company lost some or all of its data due to disaster, could you continue 'normal' business operations? If your inventory information, manufacturing processes, or contractual data even partially disappeared, would you still be able to bill customers, pay your vendors, or continue...

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Posted in: Services, Solutions

Security-as-a-Service Components – Here’s What You Need to Know

April 9th, 2020 by admin

The online environment is full of dangerous entities, ranging from minor viruses to full-fledged security threats that can compromise corporate systems. Hackers and cybercriminals are also getting more sophisticated, always testing for weak spots in security systems and posing as legitimate network...

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Posted in: Services, Security

Why Consider Data Center Consolidation?

January 15th, 2020 by admin

Datacenter sprawl can happen easier than you think. Without realizing it, you may be paying for more data center space and facilities than necessary to run your company’s mission-critical applications, storage, and backup systems. That’s because over the years your company has probably acquired numerous...

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Posted in: Services

What 5G Will Bring

November 4th, 2019 by admin

There is a lot of excitement around emerging 5G technology, with major telecom service providers like AT&T, Verizon, and T-Mobile already discussing their strategies and initial progress for building and rolling out the new network. To match the developments in the network, manufacturers are beginning...

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Posted in: Services, Solutions

Common Concerns for SD-WAN

September 30th, 2019 by admin

With the promise of delivering more network agility at a much lower cost than multiprotocol label switching (MPLS) bandwidth, it’s not surprising that the SD-WAN market is estimated to grow 33% (CAGR) over the next five years. In fact, the market is expected to reach $1.3 billion, according to analysts....

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Posted in: Services, Solutions

Defining Unified Communication & Collaboration

August 28th, 2019 by admin

For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was connecting employees to a central phone, as well as extensions. What the conventional phone system lacked in flexibility,...

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Posted in: Services, Solutions, Unified Communications

What is Cloud Computing?

August 5th, 2019 by admin

Cloud computing is changing the way businesses operate, helping them improve their efficiency and create a more collaborative environment—all while helping businesses to save costs. More and more organizations are switching to cloud computing and reaping the numerous benefits that the cloud offers....

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Posted in: Services, Solutions

Tips for Finding the Right Hybrid Cloud Provider

July 9th, 2019 by admin

So, your organization has decided to adopt a hybrid cloud architecture? That’s great news! Soon you’ll have a flexible model in place, with the ability to strategically run workloads of data where it makes the most sense. Either in the public cloud, private cloud, on-premise on dedicated servers, virtual...

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Posted in: Services, Solutions, Unified Communications

What is CPaaS and What Does It Mean to Business?

May 8th, 2019 by admin

Communications Platforms-as-a-Service (CPaaS) is an incredibly hot topic these days, and for very good reasons. It’s a way for developers to add today’s most attractive real-time communication capabilities? such as voice, video messaging, and instant messaging?into their enterprise applications, without...

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Posted in: Services

Ask These Questions to Find the Right Managed WAP Provider

January 9th, 2019 by admin

No two companies are exactly the same. Even those in the same industry have different requirements when it comes to their network infrastructure and wireless access. Mainstream Wireless Access Points (WAPs) are frequently used to support these business networks and provide wireless connectivity, including...

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Posted in: Services, Solutions

When to Consider AWS, Azure or Google Cloud

September 12th, 2018 by admin

The demand for cloud computing platforms and services continues to rise, and it shows no signs of slowing down. According to a study by IDC, worldwide spending on public cloud computing will increase to $162B in 2020. (Source: Forbes) Part of the appeal of cloud computing is its ability to support...

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Posted in: Services

SD-WAN Market and Growth

April 24th, 2018 by admin

While Software-Defined WAN (SD-WAN) technology was once reserved for smaller-scale operations, it is now seen as a proven, and more mature, network architecture. Today, it is trusted by many distributed enterprises, including those in financial services, healthcare and retail. The exponential growth...

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Posted in: Services

Hosted PBX vs. SIP Trunking - Weighing Your VoIP Options

February 15th, 2018 by admin

SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches when looking for a VoIP solution, which is the only problem. It’s up to you to decide which makes the most sense for your business. As is true for any business technology decision, it’s important to...

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Posted in: Services



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