Digital Planet Blog

Advantages of Managed WAP

June 10th, 2020 by admin

Wireless Access Points (WAP) take WiFi connectivity offered by a single access point, such as a router, and extend the signal by creating wireless hotspots. This allows more devices to connect to a single network across a larger area while increasing data transmission speeds. While traditionally such...

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Posted in: Services, Solutions

Gamifying Contact Centers

February 14th, 2020 by admin

Contact centers (also referred to as call centers) are an important touchpoint for customers. Customers’ experience with a contact center agent can help make or break their perception of a company. Due to this, it is critical that agents are motivated and provide the best service possible. Key performance...

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Posted in: Solutions



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