Digital Planet Blog

Building a Successful Digital Customer Service Strategy

September 9th, 2020 by admin

Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention at each touchpoint along the customer journey. Developing...

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Posted in: Services, Solutions

Elements of Video Conferencing

August 10th, 2020 by admin

Video conferencing has become a common meeting modality for businesses today. Bringing together people from multiple locations, the business benefits of adopting video conferencing are numerous. From managing remote workers to building stronger teams, this technology can transform day-to-day operations....

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Posted in: Solutions

The Evolution of Video Conferencing

March 6th, 2019 by admin

Video conferencing has revolutionized the way business is done by enabling effortless communication with clients, partners, and colleagues across huge distances, time zones, and borders. But like all modern marvels, video conferencing took a while to evolve to its current manifestation and wasn't...

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Posted in: Solutions

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