Digital Planet Blog

Does Microsoft Teams Integrate with VoIP?

April 8th, 2021 by admin

When the pandemic hit, businesses scrambled to get their employees setup at home. Companies picked solutions that helped their employees succeed at the moment, but those solutions may not be ideal for the future. One of the most common solutions businesses...

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Posted in: Services, Solutions

Elements of UC and C

November 2nd, 2020 by admin

Just as its name-united communications and collaboration-suggest, UC&C brings together various tools that allow users to communicate and collaborate under a single, unified interface and management system. UC&C offers companies multiple avenues...

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Posted in: Services, Solutions

Top 5 Reasons a Cloud-based Model Supports a More Flexible (and happier) Workforce

October 5th, 2020 by admin

The growth and simplicity of cloud services have many workers trading desktops for internet browsers. Cloud-based services and anytime, anywhere access to devices and enterprise applications are opening up new opportunities for employees to have a more...

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Posted in: Services, Solutions

Elements of Video Conferencing

August 10th, 2020 by admin

Video conferencing has become a common meeting modality for businesses today. Bringing together people from multiple locations, the business benefits of adopting video conferencing are numerous. From managing remote workers to building stronger teams,...

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Posted in: Solutions

Gamifying Contact Centers

February 14th, 2020 by admin

Contact centers (also referred to as call centers) are an important touchpoint for customers. Customers’ experience with a contact center agent can help make or break their perception of a company. Due to this, it is critical that agents are motivated...

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Posted in: Solutions

Defining Unified Communication & Collaboration

August 28th, 2019 by admin

For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was connecting employees to a central phone, as well as extensions....

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Posted in: Services, Solutions, Unified Communications

Tips for Finding the Right Hybrid Cloud Provider

July 9th, 2019 by admin

So, your organization has decided to adopt a hybrid cloud architecture? That’s great news! Soon you’ll have a flexible model in place, with the ability to strategically run workloads of data where it makes the most sense. Either in the public cloud,...

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Posted in: Services, Solutions, Unified Communications

UC&C-Does one size fit all?

October 16th, 2018 by admin

Today, flexibility at work is one of the most important factors contributing to job satisfaction, according to the U.S. Bureau of Labor Statistics. The agency reports 20 million Americans actively choose to work part-time for more flexibility. Most believe...

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Posted in: Unified Communications



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