November 2nd, 2020 by admin
Just as its name-united communications and collaboration-suggest, UC&C brings together various tools that allow users to communicate and collaborate under a single, unified interface and management system. UC&C offers companies multiple avenues for their employees to communicate with one another...
September 9th, 2020 by admin
Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention at each touchpoint along the customer journey. Developing...
November 4th, 2019 by admin
There is a lot of excitement around emerging 5G technology, with major telecom service providers like AT&T, Verizon, and T-Mobile already discussing their strategies and initial progress for building and rolling out the new network. To match the developments in the network, manufacturers are beginning...
August 28th, 2019 by admin
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was connecting employees to a central phone, as well as extensions. What the conventional phone system lacked in flexibility,...
Posted in: Services, Solutions, Unified Communications
July 9th, 2019 by admin
So, your organization has decided to adopt a hybrid cloud architecture? That’s great news! Soon you’ll have a flexible model in place, with the ability to strategically run workloads of data where it makes the most sense. Either in the public cloud, private cloud, on-premise on dedicated servers, virtual...
Posted in: Services, Solutions, Unified Communications
June 4th, 2019 by admin
When it comes to UC platforms, generally the features and functionality that get the most attention are the flashier ones. Vonage, for example, offers an application called IceBreaker, where sales teams can send automated messages to prospective clients and sync it with their cloud-based calendar app...
Posted in: Solutions, Unified Communications
January 9th, 2019 by admin
No two companies are exactly the same. Even those in the same industry have different requirements when it comes to their network infrastructure and wireless access. Mainstream Wireless Access Points (WAPs) are frequently used to support these business networks and provide wireless connectivity, including...
May 10th, 2018 by admin
Working with a Unified Communications provider allows you to bring all of your business communications needs under one supplier in order to minimize the complexity of managing multiple vendors. In doing so, you can leave the heavy lifting to the professionals and spend more time focusing on what important...
Posted in: Unified Communications
Looking for older press releases and announcements? View Archive »