December 6th, 2018 by admin
Disaster recovery (DR) strategies are continuing to evolve to become an even greater focus on the modern enterprise. Just like insurance, no one wants to plan for the worst, but the impact of not having it could be a catastrophe- disaster recovery is the same. Upcoming changes expected from the European...
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Tags: Cloud, Disaster Recovery
Posted in: Solutions
November 8th, 2018 by admin
It's fair to say the Internet of Things (IoT) era is officially upon us. IoT has morphed from analysts' favorite buzzword or buzz-acronym into a full-blown revolution. Just look at national homebuilder Lennar's decision to partner with Amazon to include the full suite of 'smart home' technology...
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Tags: IT, Technology, Managed services
Posted in: Solutions
October 16th, 2018 by admin
Today, flexibility at work is one of the most important factors contributing to job satisfaction, according to the U.S. Bureau of Labor Statistics. The agency reports 20 million Americans actively choose to work part-time for more flexibility. Most believe part of that growth also comes from millennials,...
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Tags: Cloud, Flexibility, Communication, Collaboration
Posted in: Unified Communications
September 12th, 2018 by admin
The demand for cloud computing platforms and services continues to rise, and it shows no signs of slowing down. According to a study by IDC, worldwide spending on public cloud computing will increase to $162B in 2020. (Source: Forbes) Part of the appeal of cloud computing is its ability to support...
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Tags: Cloud, AWS, Azure, Google Cloud
Posted in: Services
August 9th, 2018 by admin
When it comes to enterprise security, let’s just say there’s no rest for the weary. Cyber threats continue to escalate, not only in the volume of cyber-attacks but also in their sophistication and complexity. Take for instance the high-profile Equifax breach that exposed sensitive data from some...
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Tags: Cyber security, Security-as-a-Service, Intrusion Detection Systems
Posted in: Security
July 13th, 2018 by admin
The term Unified Communications (UC) encompasses a large scope of solutions. From instant messaging platforms, video conferencing, and file sharing programs, to mobile applications. The common denominator of UC solutions for the enterprise is the platform's ability to increase productivity, flexibility,...
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Tags: Choosing a UC Provider, WebRTC, Mobile
Posted in: Unified Communications
June 7th, 2018 by admin
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has been a game-changer for businesses maintaining and growing call center operations.
What’s the advantage of cloud technology...
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Tags: Technology, Cloud, On-demand, Virtual
Posted in: Solutions
May 10th, 2018 by admin
Working with a Unified Communications provider allows you to bring all of your business
communications needs under one supplier in order to minimize the complexity of managing multiple
vendors. In doing so, you can leave the heavy lifting to the professionals and spend more time focusing on what important...
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Tags: UC&C, Unified Communications, Choosing a UC Provider
Posted in: Unified Communications
April 24th, 2018 by admin
While Software-Defined WAN (SD-WAN) technology was once reserved for smaller-scale operations, it is now seen as a proven, and more mature, network architecture. Today, it is trusted by many distributed enterprises, including those in financial services, healthcare and retail. The exponential growth...
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Tags: Technology, Cloud
Posted in: Services
March 8th, 2018 by admin
Better Business Communications Experiences
How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the capabilities of Applications Programming Interfaces (APIs), which when you deploy them in combination...
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Tags: APIs, Cloud, HTTPS
Posted in: Solutions
February 15th, 2018 by admin
SIP trunking or hosted PBX? That is the VoIP implementation debate.
Both are viable approaches when looking for a VoIP solution, which is the only problem. It’s up to you to decide which makes the most sense for your business.
As is true for any business technology decision, it’s important to...
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Tags: VoIP, SIP Trunking, Hosted PBX, IT, Technology
Posted in: Services