November 30th, 2020 by admin
The concepts that make up Software-defined Wide-Area-Networking, or SD-WAN, are anything but new. They include encryption technologies, subscription-based pricing, network overlays, and path controls, which have been used in the enterprise for some time now. However, SD-WAN is particularly unique because...
Posted in: Solutions
November 2nd, 2020 by admin
Just as its name-united communications and collaboration-suggest, UC&C brings together various tools that allow users to communicate and collaborate under a single, unified interface and management system. UC&C offers companies multiple avenues for their employees to communicate with one another...
October 5th, 2020 by admin
The growth and simplicity of cloud services have many workers trading desktops for internet browsers. Cloud-based services and anytime, anywhere access to devices and enterprise applications are opening up new opportunities for employees to have a more flexible work schedule and enjoy a work-from-anywhere...
September 9th, 2020 by admin
Every interaction a customer has with a business can influence their perceptions of the company and determine whether they will become a return customer. Companies must carefully consider how they engage with customers to promote customer retention at each touchpoint along the customer journey. Developing...
August 10th, 2020 by admin
Video conferencing has become a common meeting modality for businesses today. Bringing together people from multiple locations, the business benefits of adopting video conferencing are numerous. From managing remote workers to building stronger teams, this technology can transform day-to-day operations....
Posted in: Solutions
July 7th, 2020 by admin
The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many exciting and significant ways. In doing so, companies – large and small – will become digital businesses...
Posted in: Solutions
June 10th, 2020 by admin
Wireless Access Points (WAP) take WiFi connectivity offered by a single access point, such as a router, and extend the signal by creating wireless hotspots. This allows more devices to connect to a single network across a larger area while increasing data transmission speeds. While traditionally such...
May 13th, 2020 by admin
Think about it - if your company lost some or all of its data due to disaster, could you continue 'normal' business operations? If your inventory information, manufacturing processes, or contractual data even partially disappeared, would you still be able to bill customers, pay your vendors, or continue...
April 9th, 2020 by admin
The online environment is full of dangerous entities, ranging from minor viruses to full-fledged security threats that can compromise corporate systems. Hackers and cybercriminals are also getting more sophisticated, always testing for weak spots in security systems and posing as legitimate network...
March 11th, 2020 by admin
Software-Defined Networking (SDN) is a technology that has turned traditional enterprise networking on its head. SDN is a disruptive innovation because it essentially creates a virtualized version of the physical network, that can be centrally managed by software. This centralized network control...
Posted in: Security
February 14th, 2020 by admin
Contact centers (also referred to as call centers) are an important touchpoint for customers. Customers’ experience with a contact center agent can help make or break their perception of a company. Due to this, it is critical that agents are motivated and provide the best service possible. Key performance...
Posted in: Solutions
January 15th, 2020 by admin
Datacenter sprawl can happen easier than you think. Without realizing it, you may be paying for more data center space and facilities than necessary to run your company’s mission-critical applications, storage, and backup systems. That’s because over the years your company has probably acquired numerous...
Posted in: Services
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