August 25th, 2021 by admin
The pandemic is continuing to impact how businesses operate. Initially, there was a significant movement towards working remotely, which required businesses to transition to cloud-based operations. Now, some companies are considering moving employees...
July 9th, 2021 by admin
In just a few short years, contact centers have changed considerably. With new ways for clients to interact with businesses, such as web calls, live chat, and video chat, what agents need to handle has grown drastically. The technology required...
Posted in: Solutions
June 2nd, 2021 by admin
Cybersecurity has been a hot-button issue lately, and rightfully so. With the number of high-profile data breaches recently, businesses need to be proactive to prevent becoming the next victim. While most of the breaches that made the news were...
April 8th, 2021 by admin
When the pandemic hit, businesses scrambled to get their employees setup at home. Companies picked solutions that helped their employees succeed at the moment, but those solutions may not be ideal for the future. One of the most common solutions businesses...
March 15th, 2021 by admin
Cybersecurity has and will continue to be one of the most important aspects of running a successful business. Your customers rely on your ability to protect their sensitive information, and a data breach can cause irreparable damage, not only to your...
January 12th, 2021 by admin
5G - is it all it's cracked up to be? Read this before you panic 5G was a prominent topic at the recent annual CES 2019 conference. Designated as an emerging trend with its conference track, 5G focused on various sessions, exhibits, and keynote speeches....
Posted in: Solutions
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